Microsoft Dynamics CRM is a modern business application engineered with the latest technologies to transform the way you find, win, and retain customers.

With ProfessionalCRM™, we have taken this application and modeled how Professional Service firms work. In addition to our proven “out-of-the-box” solutions, the sheer power of Microsoft resides “under the hood”, for your use providing a scalable, robust platform to maximize the ongoing Microsoft technology investment.

As an enterprise-ready solution with low total cost of ownership, ProfessionalCRM™ delivers a whole new level of business value.

Read the Forrester report on total economic impact with Microsoft Dynamics CRM


Robust Platform

Built on a robust set of technologies that Professional Service firms use, ProfessionalCRM™ provides enterprise-grade scalability and increased flexibility for organizations of all sizes.

  • Harness the power of Windows Server, Microsoft SQL Server, and the .NET Framework for maximum performance.
  • Delivered with built-in connections to Microsoft Office, Office 365, Microsoft SharePoint, Windows Azure, Skype, Yammer, and more.
  • Collaborate from anywhere with a variety of mobile devices and social technologies.

ProfessionalCRM™ is the easiest and fastest way to experience the full benefits of Microsoft technology through cloud, on-premise, or hybrid deployment model.


With point-and-click configurations and customizations, ProfessionalCRM™ makes it easy to fit your scenarios and business needs. With pre-configured business templates for marketing automation, contact management and business development processes, implementation time is greatly reduced, driving cost savings and user adoption based upon industry “Best Practices.”


ProfessionalCRM™ embraces an open technology platform that helps to unify and optimize your investments in various technologies. Developers can leverage .NET and many other open technologies to build integrations with a vast array of Microsoft and non-Microsoft applications. To further supplement this capability, our team developed SyncIT™, a revolutionary new Synchronization and Integration Engine designed specifically for the complex issues our clients face every day with their “Big Data” problems. SyncIT has a role in your MSCRM implementation, whether it is applied to:

  • cleansing data upon synchronization to CRM,
  • integration with 3rd party internal or external data stores, or
  • Synchronizing data in a CRM data migration from legacy to current and vice versa.


Microsoft delivers a rich and robust application framework designed to help customers extend and build additional line of business workloads on top of CRM. This capability allows us to deliver seamlessly our unique solution. You can rapidly customize Microsoft Dynamics CRM for extended CRM workloads to accelerate delivery, enhance the value of your deployment, help improve business relevance, and drive operational excellence.


Their deep experience in Microsoft CRM and our industry helped shepherd us to success.

Jennifer RousCIOWhiteford Taylor & Preston

The C4CRM team delivered significant value...We highly recommend them as a business partner.

John HarrisonSenior VP Sales and MarketingConcord Technologies

When it comes to implementing CRM, the first name I hand out as a referral is Michael.

Heather MorseDirector of MarketingBarger & Wolen LLP

Honest and totally frank about how to get your project done...

Mark LavenderSales DirectorCCS Mobile

Dedicated, focused, and client-orientated team...

Joolz LewisManaging DirectorThe Corporate Hippy

First-class project management, with real attention to detail and a genuine commitment to ensuring on-time on-budget delivery.

David WoodheadPractice LeadSocial CRM, CSC